Finding work as a taxi driver can be competitive, but there are various steps you can take to maximise your chances of becoming a success in your chosen profession.
Do a skills MOT
The first steps to becoming a taxi driver are, in many ways, similar to any hunt for employment. If you want to stand out from the rest, you’ll need to polish your CV. Start by making sure you’ve provided all the relevant information about your driving licence, as well as any advanced driving or geographical skills tests you may have already completed.
It’s also a good idea to highlight any previous roles you’ve had which demonstrate your excellent customer service, as this is a key part of being a driver. You should also emphasise your time management and problem solving experience with concrete examples, as recruiters may well ask you how you would manage appointments and/or difficult customers. The key thing is to show how you could go the extra mile for customers and help a taxi firm to grow.
Getting things moving
After this, you’ll need to start getting the attention of local taxi firms. Working on a self-employed basis for an established business will give you access to a large customer base, so this is a great place to start. You’ll want to have the security of guaranteed work so you can get on with what you do best – driving.
As well as physically popping in to your local private hire firms, you can also call taxi firms in your area to ask about openings. Take this opportunity to get a named contact so that when you send your CV it’s picked up by a hiring manager, rather than getting lost among other paperwork. This should help you to generate some leads and hopefully some interviews.
When you’re invited to interview, remember to come prepared with the right documentation. Employers will expect to see your driving licence and NI number as a bare minimum. If you’re based in London, you’ll also need a language certificate if English is not your first language.
An interview is also the perfect time to get answers to important questions around average driver earning potential, the number of corporate accounts the firm operates and the type of jobs the firm usually gets bookings for. Each taxi firm will have a slightly different approach, so it’s important to find out what suits you so that your choice takes your career in the right direction.
Keeping an eye on the road ahead
Once you’ve landed a role within a taxi firm, you should keep thinking about how you can future-proof your work by delivering excellent customer service. Make sure you’ve got some of your firm’s business cards which you can hand out to customers so that they keep you in mind for their return journey, promote the firm’s passenger app and above all deliver your customer to their destination safely and securely and ideally, with a smile.
There are countless taxi firms for customers to choose from but if you can show where you add value – whether that’s your knowledge of the local area, a reliable and prompt service or goodies for long journeys – you’re sure to stand out and be successful.